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Courtesy Notice - Intermediate Certificate Authority (CA) change notification from Let’s Encrypt (LE) and Google Trust Services (GTS) Jan 29, 2026 00:00 - Feb 1, 2026 00:00 UTC

Please note that this is courtesy notice and no action is required from you if you do not pin intermediate certificates from Let's Encrypt (LE) and/or Google Trust Services (GTS) in your environment when connecting to Atlas dedicated clusters.

Let's Encrypt (LE) and Google Trust Services (GTS) have issued additional intermediate certificates to their services. Intermediate certificates act as a secure bridge between root CAs (e.g. LE/GTS) and end entities to streamline management and reduce risk. We want to emphasize that the changes mentioned below related to intermediate certificate authority are not made by MongoDB but by LE and GTS sometime in 2026 which are the Certificate Authority (CA) providers for TLS certificates for all MongoDB Atlas clusters.

Let’s Encrypt: https://letsencrypt.org/2025/11/24/gen-y-hierarchy
Google Trust Service: https://pki.goog/updates/august2025-intermediate-update.html

MongoDB does not recommend hardcoding or pinning intermediate CAs in your application; please refer to the best practices recommended by MongoDB here.

If you have any questions or need assistance, please use the chat (https://www.mongodb.com/company/contact) in the Atlas UI or contact Support (https://support.mongodb.com/welcome) to talk to someone on our team.
Posted on Jan 28, 2026 - 19:41 UTC
Feb 6, 2026

No incidents reported today.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
DataDog Integration Degraded Experience
Resolved - The root cause has been identified and the issue is now resolved.
Feb 4, 21:06 UTC
Update - We are continuing to investigate the issue. A subset of customers may experience incomplete metric data in their DataDog integration. We'll share updates as more information becomes available.
Feb 3, 16:12 UTC
Investigating - We are currently experiencing degraded service with our DataDog integration for several DataDog regions. This may result in incomplete metrics, or issues with alerting for customers using the DataDog integration.

We are investigating this issue.
Jan 30, 01:00 UTC
Feb 3, 2026
Triggers UI and Admin API authentication issues
Resolved - This incident has been resolved.
Feb 3, 19:15 UTC
Update - We are continuing to work on a fix for this issue.
Feb 3, 18:50 UTC
Identified - Users may be unable to access the MongoDB Atlas App Services triggers page and may see authentication failures when using the Admin API. As a result, some users may be unable to create, update, or manage App Services resources. We have identified an issue with a recent change to authentication and are working to revert those changes.
Feb 3, 18:49 UTC
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Jan 29, 2026
Activity Feed is experiencing degraded performance
Resolved - This incident has been resolved.
Jan 29, 23:55 UTC
Monitoring - We have deployed a fix and are seeing activity feed pages load again.
Jan 29, 23:54 UTC
Update - The revert of the recent change did not meaningfully help the situation. However, we have looked into the issue more and have a better idea of the root cause. We will have another update shortly.
Jan 29, 23:34 UTC
Update - We are reverting a recent change in one of the impacted services. We will have an update after that rolls out.
Jan 29, 23:24 UTC
Investigating - We are currently investigating an issue with the activity feed. We will update as the we learn more.
Jan 29, 22:30 UTC
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

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