Atlas App Services & Atlas Device Sync Outage for Globally deployed apps

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Mar 18, 2024 - 23:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Triggers that suspended because of this issue were restarted & resumed processing.

Posted Mar 18, 2024 - 22:42 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 18, 2024 - 22:17 UTC

Investigating

We are investigating issues with Globally deployed apps.

Users may experience slow load times in the UI.
Some Atlas Triggers may stop running.
Triggers & Device Sync workloads may experience delays.

Posted Mar 18, 2024 - 22:00 UTC

This incident affected: MongoDB Atlas App Services and Device Sync.