MongoDB Cloud: Web UI and API requests erroring out

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Apr 14, 2022 - 14:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 14, 2022 - 14:42 UTC

Investigating

We are investigating an issue where customers may see an error page at cloud.mongodb.com. API requests may fail with a 500 error. Clusters are unaffected at this time. We will update this page shortly.

Posted Apr 14, 2022 - 14:23 UTC

This incident affected: MongoDB Cloud.