MongoDB Charts: Infinite login loop when creating new Charts projects
Identified - Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment.

Existing Charts projects are not affected.
Oct 02, 2026 - 00:01 UTC
Impaired Cluster operations in AWS me-central-1 and AWS me-south-1
Update - We are continuing to monitor for any further issues.
Sep 03, 2026 - 16:47 UTC
Monitoring - Please follow the original status post for updates on AWS me-central-1 and AWS me-south-1 issues.
Sep 03, 2026 - 16:44 UTC
MongoDB Cloud Operational
MongoDB Support Portal Operational
MongoDB Atlas App Services and Device Sync Operational
MongoDB Atlas Data Federation and Online Archive Operational
MongoDB Atlas Search Operational
MongoDB Charts Degraded Performance
MongoDB Atlas Stream Processing Operational
MongoDB Atlas for Government Operational
VoyageAI Embedding and Reranking Models Operational
MongoDB Atlas Agent Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 2, 2026

Unresolved incident: MongoDB Charts: Infinite login loop when creating new Charts projects.

Oct 1, 2026

Trigger processing may be delayed globally
Resolved - This incident has been resolved.
Oct 1, 20:54 UTC
Monitoring - Atlas Triggers are firing again, and trigger processing is operational. We are monitoring the service and verifying the status of triggers affected during the incident, including any delayed events. We will provide a further update once verification is complete.
Oct 1, 19:59 UTC
Update - Some users may find that their Atlas Triggers are not firing or are not visible in the Atlas UI. We are investigating both symptoms and working to restore trigger processing. We will provide another update as we learn more.
Oct 1, 19:51 UTC
Update - We are continuing to investigate this issue.
Oct 1, 18:21 UTC
Investigating - As of approximately 15:00 UTC, some users of MongoDB Atlas Triggers may experience delayed unordered trigger processing. We are investigating and working to restore normal processing.
Oct 1, 15:41 UTC

Sep 30, 2026

Delays in Atlas cluster management operations
Resolved - This incident has been resolved.
Sep 30, 21:02 UTC
Monitoring - The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.
Sep 30, 19:26 UTC
Identified - We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.
Sep 30, 19:01 UTC
Investigating - We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.
Sep 30, 18:51 UTC

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

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