Investigating - We are currently investigating an issue with Atlas App Services Device Sync. Affected users of this deprecated service may see SSL validation errors. We will update this post with more details as they become available.
Feb 28, 2026 - 19:53 UTC
MongoDB Cloud
Operational
MongoDB Support Portal
Operational
MongoDB Atlas App Services and Device Sync
Partial Outage
MongoDB Atlas Data Federation and Online Archive
Operational
Please note that this is courtesy notice and no action is required from you if you do not pin intermediate certificates from Let's Encrypt (LE) and/or Google Trust Services (GTS) in your environment when connecting to Atlas dedicated clusters.
Let's Encrypt (LE) and Google Trust Services (GTS) have issued additional intermediate certificates to their services. Intermediate certificates act as a secure bridge between root CAs (e.g. LE/GTS) and end entities to streamline management and reduce risk. We want to emphasize that the changes mentioned below related to intermediate certificate authority are not made by MongoDB but by LE and GTS sometime in 2026 which are the Certificate Authority (CA) providers for TLS certificates for all MongoDB Atlas clusters.
Resolved -
The issue has been resolved
Feb 26, 20:04 UTC
Monitoring -
A fix has been implemented and we're monitoring the results.
Feb 26, 19:51 UTC
Investigating -
We are currently experiencing degraded service with our DataDog integration for several DataDog regions. This may result in incomplete metrics, or issues with alerting for customers using the DataDog integration.
We are investigating this issue.
Feb 26, 19:21 UTC