Realm connectivity issues to some shared tier clusters

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Feb 23, 2022 - 22:06 UTC

Monitoring

A rollback has been completed. Realm connectivity has been restored to the impacted shared tier clusters. We will continue to monitor impacted clusters connectivity.

Posted Feb 23, 2022 - 16:32 UTC

Investigating

We are currently investigating an issue for Realm connecting to some users' shared tier clusters.

Posted Feb 23, 2022 - 15:48 UTC

This incident affected: MongoDB Atlas App Services and Device Sync.