MongoDB Realm: Slower Response Times

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Jun 11, 2021 - 21:47 UTC

Monitoring

As of 19:42 UTC, a fix has been implemented and resolved request latency and errors. We are continuing to monitor the fix.

Posted Jun 11, 2021 - 20:34 UTC

Identified

We have identified that this issue is only impacting apps that are deployed globally, or in us-east-1.

Posted Jun 11, 2021 - 19:42 UTC

Investigating

We are observing an issue with Realm requests which are taking longer than normal times to finish. The engineering team is actively investigating the issue.

Posted Jun 11, 2021 - 19:38 UTC

This incident affected: MongoDB Atlas App Services and Device Sync.