Legacy realm.mongodb.com API currently unavailable

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Sep 18, 2024 - 16:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 18, 2024 - 15:19 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 18, 2024 - 14:31 UTC

Investigating

We are currently investigating the issue. Any API call to realm.mongodb.com is returning 401. The new services.cloud.mongodb.com API works as expected.

Posted Sep 18, 2024 - 12:50 UTC

This incident affected: MongoDB Atlas App Services and Device Sync.