MongoDB Cloud: Billing operations will be read-only
Scheduled Maintenance Report for MongoDB Cloud
The scheduled maintenance has been completed.
Posted May 06, 2024 - 16:00 UTC
Verification is currently underway for the maintenance items.
Posted May 06, 2024 - 15:52 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2024 - 15:00 UTC
On 6 May 2024 between 15:00 and 16:00 UTC, billing operations will be in read-only mode for approximately 10 minutes. During that time, the following operations will fail (via API or web UI):

- Adding or updating payment methods. This includes adding a new credit card or PayPal account, linking a Marketplace subscription, and applying Activation Codes or Promotional Codes.
- Configuring cross-organization billing. This includes creating a new linkage or adding new Organizations to an existing linkage.
- Updating billing address.
- Retrying payments.
- Purchasing Flex Consulting.
- Changing an Organization's plan. This includes upgrades and downgrades to both Cloud Manager and Atlas support plans.
- Creating or deleting an Organization.
- Using the "Terminate all paid services" button.
- The Cost Explorer page will not work.
Posted Apr 30, 2024 - 16:58 UTC
This scheduled maintenance affected: MongoDB Cloud.