MongoDB Support Phone System is currently down

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Jan 19, 2021 - 19:08 UTC

Investigating

The MongoDB Support phone system is currently down. We are investigating the root cause with our phone vendor. If you have a case needing immediate attention please let the support engineer know by adding a case comment indicating you would like a call back.
We apologize for any inconvenience this may cause.

Posted Jan 19, 2021 - 17:51 UTC

This incident affected: MongoDB Support Portal.