MongoDB Atlas: Atlas cluster creation and certain healing delays

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Dec 04, 2020 - 00:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 04, 2020 - 00:50 UTC

Update

We have identified an issue that is preventing the creation of new MongoDB Atlas clusters as well as certain healing actions. Modifications to cluster access lists, autoscaling, and peering configurations are also affected. This affects all cloud providers and instance sizes. Users will see the blue bar along with "Creating a plan" while affected by this issue.

Posted Dec 04, 2020 - 00:45 UTC

Identified

We have identified an issue that is preventing the creation of new MongoDB Atlas clusters as well as certain healing actions. This affects all cloud providers and instance sizes. Users will see the blue bar along with "Creating a plan" while affected by this issue.

Posted Dec 04, 2020 - 00:43 UTC

This incident affected: MongoDB Cloud.