Elevated errors from LetsEncrypt certificate authority

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.
Posted Nov 01, 2024 - 02:38 UTC

Monitoring

Let's Encrypt is now fully operational (https://letsencrypt.status.io/pages/55957a99e800baa4470002da). Atlas operations are recovering.
Posted Nov 01, 2024 - 02:23 UTC

Identified

Let's Encrypt has identified an issue with their infrastructure causing elevated error rates. Please see the Let's Encrypt status page https://letsencrypt.status.io/pages/55957a99e800baa4470002da for more information.
Posted Nov 01, 2024 - 01:08 UTC

Investigating

Atlas is seeing elevated errors from our certificate authority Let's Encrypt (see their status post: https://letsencrypt.status.io/pages/55957a99e800baa4470002da). Customers may see delayed operations when provisioning new nodes.
Posted Nov 01, 2024 - 01:01 UTC
This incident affected: MongoDB Cloud.