MongoDB Atlas: Atlas cluster creation and certain healing delays

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.
Posted Oct 13, 2021 - 22:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2021 - 21:52 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 13, 2021 - 18:28 UTC

Update

Due to an issue at an upstream provider, cluster creation, node addition, and certain healing operations may be delayed. Affected customers will see the "blue bar" for an extended period of time. Extant clusters are unaffected.
Posted Oct 13, 2021 - 17:59 UTC

Update

Due to an issue at an upstream provider, cluster creation, node addition, and certain healing operations may be delayed. Affected customers will see the "blue bar" for an extended period of time. Extant clusters are unaffected.

Additionally, all cluster modifications (user addition, IP access list modification, etc.) may be delayed for all customers.
Posted Oct 13, 2021 - 17:10 UTC

Identified

Due to an issue at an upstream provider, cluster creation, node addition, and certain healing operations may be delayed. Affected customers will see the "blue bar" for an extended period of time. Extant clusters are unaffected.
Posted Oct 13, 2021 - 13:51 UTC
This incident affected: MongoDB Cloud.