Delays in Atlas cluster management operations

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Sep 30, 2026 - 21:02 UTC

Monitoring

The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.

Posted Sep 30, 2026 - 19:26 UTC

Identified

We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.

Posted Sep 30, 2026 - 19:01 UTC

Investigating

We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.

Posted Sep 30, 2026 - 18:51 UTC

This incident affected: MongoDB Cloud.