MongoDB Atlas: New Project creation may result in "Error Occurred" page

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Dec 15, 2020 - 22:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 15, 2020 - 22:23 UTC

Identified

We have identified an issue with new Atlas Project creation that may cause users to see the "Error Occurred" page for projects created on or after 17:05 UTC on 15 December, 2020. We have implemented a fix for some Projects and are monitoring to confirm it has resolved the issue before progressing.

Posted Dec 15, 2020 - 21:13 UTC

This incident affected: MongoDB Cloud.