MongoDB Atlas: Atlas cluster creation and certain healing delays

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Sep 21, 2021 - 17:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results. Additionally, during the issue, users may have seen "Request invalid" errors for certain operations such as browsing collections.

Posted Sep 21, 2021 - 17:14 UTC

Identified

We have identified an issue that is delaying Atlas cluster creation and certain healing operations. Customers affected may see the "blue bar" for an extended period of time. Atlas and Cloud Manager nodes may display a warning "!" sign and metrics are delayed. Alerts are currently disabled.

Posted Sep 21, 2021 - 17:03 UTC

This incident affected: MongoDB Cloud.