Atlas Cluster Creation and Modification Delays in GCP Ohio (us-east5) region

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Mar 30, 2025 - 03:00 UTC

Monitoring

The GCP incident is still ongoing and we continue to see delays in creating and modifying Atlas clusters hosted in the us-east5 region.

GCP estimated full recovery may take several hours. For details on the incident, please visit your GCP support cases page.

Posted Mar 29, 2025 - 23:09 UTC

Identified

GCP confirmed there is connectivity issues with multiple Google Cloud services in zone us-east5-c starting at March 29, 2025 at 8:26:32 PM UTC.

Due to this customers may experience delays creating and modifying Atlas clusters hosted in this region.

For details, please visit your GCP support page.

Posted Mar 29, 2025 - 21:58 UTC

Investigating

GCP is not successfully completing request in the us-east5-c zone and we are investigating the issue.

Posted Mar 29, 2025 - 21:22 UTC

This incident affected: MongoDB Cloud.