A fix has been implemented and we are monitoring the results. During this time, alerts have been paused.
Posted Feb 09, 2022 - 18:01 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 09, 2022 - 17:59 UTC
Update
The issue causing shared tier (M0, M2, M5) metrics data to be delayed has continued. Affected customers may not have recent metrics for their shared tier clusters. Dedicated Atlas clusters, Serverless clusters, and Cloud Manager metrics are unaffected. The health of of the underlying hosts themselves is unaffected.
Posted Feb 09, 2022 - 16:55 UTC
Identified
Creation of Atlas clusters as well as addition or repair of nodes on all cloud providers may be delayed. Existing clusters are unaffected. Affected customers may see the "blue bar" for an extended period of time. Additionally, we have identified an issue causing shared tier (M0, M2, M5) metrics data to be delayed. Affected customers may not have recent metrics for their shared tier clusters. Dedicated Atlas clusters, Serverless clusters, and Cloud Manager metrics are unaffected. The health of of the underlying hosts themselves is unaffected.