MongoDB Cloud: Unable to create new Identity Providers for Federated Authentication

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Feb 27, 2024 - 20:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 27, 2024 - 20:46 UTC

Update

We've isolated the issue and are working with our upstream provider on a fix.

Posted Feb 26, 2024 - 15:44 UTC

Identified

Our attempted fix has not resolved the issue. We will resume investigations Monday morning with our upstream provider to identify the root cause.

Existing federations are unaffected.

Posted Feb 23, 2024 - 22:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 23, 2024 - 21:05 UTC

Identified

We are currently aware of reports that creating new Identity Providers for Federated Authentication is failing. The fix has been identified and we're working with our upstream provider on implementing a fix.

Existing federations are unaffected.

Posted Feb 23, 2024 - 16:49 UTC