MongoDB Atlas: Some cluster creations may be delayed

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.
Posted Mar 30, 2021 - 18:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 30, 2021 - 18:27 UTC

Update

Atlas operators have identified an issue that may cause cluster creation delays for brand new Projects creating new clusters on Azure. Current workarounds are to either use a different Project or use a different cloud provider.
Posted Mar 30, 2021 - 18:22 UTC

Update

Atlas operators have identified an issue that may cause cluster creation delays for brand new Projects creating new clusters on Azure. Current workarounds are to either use a different Project or use a different cloud provider.

Additionally, all Atlas clusters may be delayed in creation, modification, deletion, or certain healing operations. Customers will see the "blue bar" for an extended period of time. The operations will complete, your patience is appreciated.
Posted Mar 30, 2021 - 18:12 UTC

Identified

Atlas operators have identified an issue that may cause cluster creation delays for brand new Projects creating new clusters on Azure. Current workarounds are to either use a different Project or use a different cloud provider.
Posted Mar 30, 2021 - 18:05 UTC
This incident affected: MongoDB Cloud.