Intermittent case creation failure

Incident Report for MongoDB Cloud

Resolved

This intermittent issue with support case creation via Atlas support form has been resolved.

Posted Aug 04, 2020 - 21:41 UTC

Investigating

We are noticing an intermittent case creation failure via the Support form on Atlas. Please try creating your Support case again if you encounter any issues. We apologize for this inconvenience.

Posted Aug 03, 2020 - 18:09 UTC

This incident affected: MongoDB Cloud.