Atlas Data Federation and Online Archive cloud-provider IAM authentication error

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Jul 09, 2026 - 11:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 09, 2026 - 11:01 UTC

Identified

We have identified that the issue is caused by a recent configuration change to IAM authentication and are working on a fix.

Posted Jul 09, 2026 - 10:57 UTC

Investigating

Users of Atlas Data Federation and Online Archive using cloud-provider IAM authentication may see pipelines fail with an error when querying backing Atlas clusters. Other authentication methods are unaffected. As a temporary workaround, users can use SCRAM authentication.

Posted Jul 09, 2026 - 10:23 UTC

This incident affected: MongoDB Atlas Data Federation and Online Archive.