MongoDB Atlas and Cloud Manager: Metrics Delayed

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.
Posted Apr 16, 2025 - 16:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 16, 2025 - 15:49 UTC

Identified

We've identified the issue and are working towards a resolution.
Posted Apr 16, 2025 - 15:27 UTC

Investigating

We are investigating an issue affecting Cloud Manager and Atlas. Metrics data is delayed and alerting is paused. Cluster health is unaffected, but we may have sent false host down alerts for some clusters.
Posted Apr 16, 2025 - 15:09 UTC
This incident affected: MongoDB Cloud.