MongoDB Atlas: Host creation and certain healing operations delayed

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Dec 07, 2021 - 23:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2021 - 22:53 UTC

Update

Creation of Atlas clusters as well as addition or repair of nodes on all cloud providers may be delayed. Existing clusters are unaffected. Affected customers may see the "blue bar" for an extended period of time. Additionally, at this time, log file downloads may not complete.

Posted Dec 07, 2021 - 17:59 UTC

Identified

Due to an upstream issue at AWS, creation of Atlas clusters as well as addition or repair of AWS nodes may be delayed. Existing clusters are unaffected. Affected customers may see the "blue bar" for an extended period of time. Customers with urgent cluster needs may try a different cloud provider. For more detailed updates you may wish to check https://status.aws.amazon.com/

Posted Dec 07, 2021 - 16:53 UTC

This incident affected: MongoDB Cloud.