MongoDB Atlas & Cloud Manager: PagerDuty alerts not being delivered

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Jul 26, 2024 - 21:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 26, 2024 - 16:29 UTC

Identified

Due to an issue at an upstream provider, MongoDB Cloud users may not get PagerDuty notifications promptly or at all. We encourage customers to set up and/or monitor alternative channels for their alert needs at this time.

Posted Jul 26, 2024 - 14:59 UTC

This incident affected: MongoDB Cloud.