We are continuing to monitor for further issues. Alerts have been reenabled.
Posted Mar 30, 2021 - 17:12 UTC
Update
The Atlas cluster creation, modification, deletion, and certain healing operations delay is clearing at this time. The previous post at 16:36 UTC should have included the healing of Atlas Data Lakes – they are now functioning correctly. Alerts in Atlas and Cloud Manager remain disabled at this time.
Posted Mar 30, 2021 - 16:49 UTC
Update
Atlas cluster creation, modification, deletion, and certain healing operations are currently delayed. Customers will see the "blue bar" for an extended period of time. Alerts remain disabled.
Posted Mar 30, 2021 - 16:43 UTC
Update
Alerts remain disabled during this Monitoring phase, but the Atlas and Cloud Manager web UIs as well as the APIs are functioning.
Posted Mar 30, 2021 - 16:38 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 30, 2021 - 16:36 UTC
Update
The web portal at cloud.mongodb.com is unreachable. Users may see the sad computer icon with a status code of 500 and "Server Error". Atlas clusters are unaffected, however any changes will not be able to be requested via web or API. Atlas Data Lakes are not currently reachable.
Posted Mar 30, 2021 - 16:34 UTC
Update
The web portal at cloud.mongodb.com is unreachable. Users may see the sad computer icon with a status code of 500 and "Server Error". Atlas clusters are unaffected, however any changes will not be able to be requested via web or API.