Delayed operations for Atlas clusters in Azure

Incident Report for MongoDB Cloud

Resolved

The issues have been resolved.
Posted Jul 26, 2025 - 04:45 UTC

Update

We have deployed a remediation and have observed the issues resolve. We are continuing to monitor for any further issues.
Posted Jul 26, 2025 - 04:29 UTC

Update

We continue to pursue a remediation, and we continue to engage Azure support. We are working to resolve this issue with the highest priority.
Posted Jul 26, 2025 - 04:05 UTC

Update

We are testing a potential remediation to alleviate API call issues.
Posted Jul 26, 2025 - 02:37 UTC

Investigating

We are experiencing intermittent issues with API requests to Azure. The issues are primarily occurring for copy snapshots, with other actions such as disk modification being more rarely impacted. Copy snapshots and other operations may be delayed or fail.
Posted Jul 26, 2025 - 01:40 UTC
This incident affected: MongoDB Cloud.
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