MongoDB Atlas and Cloud Manager: Emails are not being delivered

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.
Posted Dec 25, 2020 - 20:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 25, 2020 - 20:46 UTC

Identified

Since approximately 23:35 UTC 2020-12-24 MongoDB Cloud has had issues sending emails. This affects alerts as well as invoices.
Posted Dec 25, 2020 - 20:02 UTC
This incident affected: MongoDB Cloud.