Duplicate and Delayed Alert Notifications

Incident Report for MongoDB Cloud

Resolved

A bug fix to eliminate duplicate alert notifications and notification delays has been successfully deployed. Alerting is now functioning as expected.
Posted Oct 05, 2024 - 23:40 UTC

Monitoring

We have started deploying a fix that will eliminate duplicate alert notifications and notification delays. We are monitoring recovery.
Posted Oct 05, 2024 - 23:06 UTC

Update

We are validating a bug fix that will eliminate duplicate notifications and notification delays for alerts. We expect to deploy this fix by ~23:00 UTC.
Posted Oct 05, 2024 - 20:46 UTC

Identified

We have identified the root cause of duplicate notifications and notification delays for alerts and are currently working on a bug fix.
Posted Oct 05, 2024 - 18:31 UTC

Investigating

We are currently investigating an issue that results in sending duplicate notifications for alerts, as well as delays in alert notifications.
Posted Oct 05, 2024 - 18:08 UTC
This incident affected: MongoDB Cloud.