MongoDB Cloud: PayPal charges may fail

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.
Posted Jul 05, 2024 - 15:30 UTC

Investigating

We have received higher-than-normal reports of failed PayPal transactions. Affected users will have been notified via email and may see a WARNING state on their Organization. This mostly has impacted Organizations with billing addresses outside of the USA.

We are investigating with our upstream partners to correct the issue.
Posted Jul 02, 2024 - 15:57 UTC
This incident affected: MongoDB Cloud.
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