Chat support is currently unavailable

Incident Report for MongoDB Cloud

Resolved

Issue has been identified and resolved

Posted Feb 22, 2024 - 15:38 UTC

Identified

Issue has been identified and services are returning to normal.

Posted Feb 22, 2024 - 11:09 UTC

Update

We are continuing to investigate this issue.

Posted Feb 22, 2024 - 10:52 UTC

Investigating

Chat support is currently unavailable, please standby while we work on the issue. Atlas clusters are not impacted

Posted Feb 22, 2024 - 10:47 UTC

This incident affected: MongoDB Support Portal.