MongoDB Atlas, Support Portal, and Atlas for Government: Login failures

Incident Report for MongoDB Cloud

Resolved

This incident has been resolved.

Posted Aug 31, 2021 - 23:12 UTC

Identified

Due to an upstream vendor, customers may be unable to login to the MongoDB Atlas, Cloud Manager, Support, or Atlas for Government portals. Customer clusters are unaffected. We are working with the vendor to address this as soon as possible.

Posted Aug 31, 2021 - 19:41 UTC

This incident affected: MongoDB Cloud, MongoDB Support Portal, and MongoDB Atlas for Government.