MongoDB Atlas and Cloud Manager: Alerts Paused

Incident Report for MongoDB Cloud

Resolved

Alerting latency is back within expected thresholds.
Posted Apr 19, 2025 - 23:22 UTC

Update

We are continuing to monitor for any further issues.
Posted Apr 19, 2025 - 22:42 UTC

Monitoring

A fix has been implemented and we are monitoring results.
Posted Apr 19, 2025 - 21:35 UTC

Investigating

We have identified an issue with Cloud Manager and Atlas that is causing alerts to be delayed. Underlying cluster health is unaffected.
Posted Apr 19, 2025 - 21:14 UTC
This incident affected: MongoDB Cloud.
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