MongoDB Cloud Status

MongoDB Cloud

All Systems Operational

MongoDB Cloud Operational

MongoDB Support Portal Operational

MongoDB Atlas App Services and Device Sync Operational

MongoDB Atlas Data Federation and Online Archive Operational

MongoDB Charts Operational

MongoDB Atlas Stream Processing Operational

MongoDB Atlas for Government Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 17, 2025

No incidents reported today.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

Cloud.mongodb.com is returning 500 errors

Resolved - This incident has been resolved.
Jan 15, 17:09 UTC

Monitoring - We've identified and corrected the issue. Cloud.mongodb.com is no longer returning 500 errors.
Jan 15, 15:44 UTC

Investigating - We are investigating cloud.mongodb.com returning 500 errors when users navigate to the page. Clusters are not impacted.
Jan 15, 15:30 UTC

Atlas Serverless Outage in AWS Singapore (ap-southeast-1)

Resolved - Starting at 2025-01-15T01:02:00 UTC some Atlas Serverless instances in AWS Singapore region (ap-southeast-1) experienced downtime. The issue was due to unexpected memory exhaustion of the system that caused outage for a subset of the Atlas infrastructure in that region. A small number of serverless instances running on those infrastructure would have experienced downtime. Our engineers were alerted and the system was restored to health around 2025-01-15T01:44:00 UTC.
Jan 15, 01:00 UTC

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

Atlas Cluster Creation and Modification Delays in Azure East US2

Resolved - Microsoft Azure has updated their status post and indicated that impacted services are now recovered. Atlas cluster operations are no longer experiencing delays.

This incident has been resolved.
Jan 11, 04:11 UTC

Update - We continue to keep a close eye on Atlas operations for clusters in the Azure East US2 region while Azure fully mitigates impact from their incident.

For details on the Azure incident, please visit your Azure Service Health Dashboard.
Jan 10, 15:38 UTC

Update - The Azure incident is still ongoing and we are seeing delays in creating and modifying Atlas clusters hosted in the East US2 region once again.
Jan 9, 17:33 UTC

Monitoring - The Azure incident is still ongoing. Atlas is operating normally at this time, but we are monitoring the situation closely. For details, please visit your Azure Service Health Dashboard.
Jan 9, 14:25 UTC

Identified - Due to Azure networking issues in the East US2 region, customers may experience delays creating and modifying Atlas clusters hosted in this region.

For details, please visit your Azure Service Health Dashboard.
Jan 9, 04:03 UTC

Jan 10, 2025

Jan 9, 2025

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.