MongoDB Cloud

All Systems Operational

MongoDB Cloud ? Operational
MongoDB Support Portal ? Operational
MongoDB Atlas App Services and Device Sync ? Operational
MongoDB Atlas Data Federation and Online Archive ? Operational
MongoDB Charts ? Operational
MongoDB Atlas Stream Processing ? Operational
MongoDB Atlas for Government ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MongoDB Atlas: Certain Atlas operations will not be available Apr 3, 2025 14:00-14:30 UTC

On 26 March 2025, Atlas will be undergoing maintenance for approximately 10 minutes at 2:00PM UTC. During this time, various operations throughout Atlas will fail, including but not limited to:
- Users will be unable to login or sign up to all MongoDB Applications (Cloud, Support, University, etc)
- Users will not be able to create Organizations or Projects
- Users will not be able to create or edit API Keys
- Users are unable to change the roles of existing users or API keys
- Push Migrations might encounter errors
- Users will not be able to create a Charts Application

Users who are already logged in will remain logged in, but the UI will have issues and might display a maintenance error page.

*FAQ*
- Will my clusters be affected during the maintenance?
No customer clusters will be affected during this time and they will be functioning as normal during the maintenance. Only Atlas functionality will be impacted.
- Will my data be affected during the maintenance?
No customer data will be affected.
- Will the Admin APIs be down during the maintenance?
Admin APIs will be down, though some operations might still work.
- Do I have to take any actions on my account?
No actions need to be taken. But, if there needs to be any changes, please do it before or after the maintenance period.
- I need to perform a change as soon as possible, what can I do?
If possible, please try and perform the change prior to the maintenance window. Once the maintenance is over, you’d also be able to make the change.
Posted on Mar 31, 2025 - 16:33 UTC

MongoDB Atlas Planned Maintenance Apr 6, 2025 15:00-15:30 UTC

MongoDB Atlas will be undergoing planned maintenance on April 6th at 11 AM EST, 2025. The duration of the maintenance is not expected to exceed thirty minutes. During this time, the following administrative actions may be impacted:
- Accessing newly created Atlas Projects
- Creating, updating, or deleting Atlas Database Deployments
- Creating, updating, or deleting Ingestion Pipelines (Data Lake)
- Creating, updating, or deleting Federated Database Instances (Data Federation)
- Creating, updating, or deleting Online Archives
- Configuring Security Features for Database Deployments
- Starting, completing, or canceling a Live Migration
- Starting, completing, or canceling a Backup Snapshot or Restore


The following system actions may also be delayed:
- Updates to Atlas Database Deployment configurations
- Ingestion Pipeline Runs (Data Lake)
- Updates to Security Features for Database Deployments
- Running Live Migrations
- Running Backup Snapshots or Restores
- In-progress Online Archive Runs


Additionally, usages of Data Explorer, Performance Advisor and Schema Advisor may be delayed or unresponsive during this time. Certain operations in the Real-Time Performance Panel may not work.


Other services may also be impacted. Your existing Database Deployments, Federated Database Instances, and Online Archives will be queryable throughout the entire duration of the maintenance.
Posted on Mar 26, 2025 - 16:07 UTC
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
MongoDB Atlas: Certain Atlas operations will not be available
Completed - The scheduled maintenance has been completed.
Mar 31, 15:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 15:30 UTC
Scheduled - On 31 March 2025, Atlas will be undergoing maintenance for approximately 10 minutes at 3:30PM UTC. During this time, various operations throughout Atlas will fail, including but not limited to:

- Users will be unable to login or sign up to all MongoDB Applications (Cloud, Support, University, etc)
- Users will not be able to create Organizations or Projects
- Users will not be able to create or edit API Keys
- Users are unable to change the roles of existing users or API keys
- Push Migrations might encounter errors
- Users will not be able to create a Charts Application

Users who are already logged in will remain logged in, but the UI will have issues and might display a maintenance error page.

*FAQ*
- Will my clusters be affected during the maintenance?
No customer clusters will be affected during this time and they will be functioning as normal during the maintenance. Only Atlas functionality will be impacted

- Will my data be affected during the maintenance?
No customer data will be affected.

- Will the Admin APIs be down during the maintenance?
Admin APIs will be down, though some operations might still work.

- Do I have to take any actions on my account?
No actions need to be taken. But, if there needs to be any changes, please do it before or after the maintenance period.

- I need to perform a change as soon as possible, what can I do?
If possible, please try and perform the change prior to the maintenance window. Once the maintenance is over, you’d also be able to make the change.
Mar 31, 15:30 UTC
Mar 30, 2025
Atlas Cluster Creation and Modification Delays in GCP Ohio (us-east5) region
Resolved - This incident has been resolved.
Mar 30, 03:00 UTC
Monitoring - The GCP incident is still ongoing and we continue to see delays in creating and modifying Atlas clusters hosted in the us-east5 region.

GCP estimated full recovery may take several hours. For details on the incident, please visit your GCP support cases page.
Mar 29, 23:09 UTC
Identified - GCP confirmed there is connectivity issues with multiple Google Cloud services in zone us-east5-c starting at March 29, 2025 at 8:26:32 PM UTC.

Due to this customers may experience delays creating and modifying Atlas clusters hosted in this region.

For details, please visit your GCP support page.
Mar 29, 21:58 UTC
Investigating - GCP is not successfully completing request in the us-east5-c zone and we are investigating the issue.
Mar 29, 21:22 UTC
Mar 29, 2025
Mar 28, 2025
MongoDB Cloud Manager and Atlas: Sharded cluster metrics graphs currently unavailable
Resolved - This incident has been resolved.
Mar 28, 17:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 17:18 UTC
Investigating - We are investigating reports of sharded clusters metrics pages resulting in a 404 error in both Cloud Manager and Atlas. This does not affect replica sets, Flex clusters, Serverless, or shared tier clusters. Cluster health is unaffected.

As a workaround, users can navigate to their individual shards' metrics pages.
Mar 28, 17:08 UTC
Mar 27, 2025
Delays in Atlas Cluster provisioning
Resolved - This incident has been resolved.
Mar 27, 23:28 UTC
Monitoring - We're seeing the errors subsiding from our TLS provider. We will continue monitoring for any side effects.
Mar 27, 22:59 UTC
Identified - We are seeing delays in provisioning new and reconfigured Atlas Cluster nodes as a result of maintenance at our TLS certificate provider. Running clusters should experience no impact from this event. Refer to https://letsencrypt.status.io/ for more information.
Mar 27, 21:50 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
MongoDB Atlas & Cloud Manager: Logins affected
Resolved - This incident has been resolved.
Mar 24, 16:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 16:11 UTC
Investigating - We are currently investigating an issue affecting logins for MongoDB properties. This includes Atlas, University, Cloud Manager, and the Support Portal.

Atlas clusters and apps are unaffected, as are currently logged-in users.
Mar 24, 15:48 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
MongoDB Atlas: M0, M2, M5, Serverless, and Flex tier cluster changes delayed
Resolved - This incident has been resolved.
Mar 20, 21:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 21:04 UTC
Update - We have identified an issue making cluster configuration changes to M0/M2/M5, Flex, and Serverless clusters. Affected Projects will see the "blue bar" for an extended period of time. This is also impacting the creation of new clusters of those types as well as restores to them.

Clusters without changes pending are not affected.
Mar 20, 19:12 UTC
Identified - We have identified an issue modifying IP access lists for M0/M2/M5, Flex, and Serverless clusters. Affected Projects will see the "blue bar" for an extended period of time. Clusters without changes pending are not affected.
Mar 20, 19:08 UTC
MongoDB Atlas & Cloud Manager: Alerts will be delayed
Completed - The scheduled maintenance has been completed.
Mar 20, 19:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 18:00 UTC
Scheduled - MongoDB Atlas and Cloud Manager will be undergoing planned maintenance on March 20, 2025 at 18:00 UTC. The duration of the maintenance is not expected to exceed thirty minutes. During this time, alerts will not be sent.

Your existing Database Deployments, Federated Database Instances, and Online Archives will be queryable throughout the entire duration of the maintenance.
Mar 18, 19:38 UTC
Mar 19, 2025
Atlas for Government control plane is offline
Resolved - The issue has been resolved.
Mar 19, 15:53 UTC
Monitoring - Atlas for Government control plane is back online. Monitoring.
Mar 19, 15:25 UTC
Update - Existing Atlas database clusters are unaffected. We're continuing to work on control plane remediation.
Mar 19, 15:19 UTC
Identified - We have identified the issue with our infrastructure and are working on remediation.
Mar 19, 15:04 UTC
Investigating - We are currently investigating the issue. The Atlas for Government UI, API, and batch processing services are currently offline. Existing databases should be unaffected.
Mar 19, 14:52 UTC
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